Agrotrobras S.A. Chile – Return Policy

Welcome to Agrotrobras S.A. Chile. We strive to ensure that our customers are fully satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 28 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@agrotrobras.com and send your item to: Los Carreras 444, 7970336 Melipilla, Región.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Agrotrobras S.A. Chile
Los Carreras 444, 7970336 Melipilla, Región
info@agrotrobras.com
(2) 2979 8142

Thank you for shopping with Agrotrobras S.A. Chile. Your satisfaction is our priority.